Thank you for choosing our products. We make every effort to provide our customers with decorative items of the highest quality. We would like to draw your attention to some important issues related to preparation, purchase and installation to ensure maximum satisfaction with the final result.
Preparation of materials: Before installing the product, please carefully measure the installation area, and carefully calculate the amount of materials and construction chemicals needed. In the case of tiles, it is advisable to purchase about 10% more material to take into account any trimming at the floor, ceiling and corners.
Colors: Our products, such as decorative stone and brick-like tiles, may vary slightly in color and dimensions. These differences are due to the production process, which gives each carpeted surface a natural and unique character.
Recommendation for one-time purchase: In order to maintain color uniformity, we recommend purchasing the necessary quantity of the product (tiles, upholstered panels or walls slats) once, as Stegu sp. z o.o. does not take into account complaints resulting from differences in shades of batches purchased later.
Selection and installation of upholstered panels: For the best visual effect, always combine upholstered panels covered with one fabric or coming from one collection. Before installation, we recommend performing a test layout on the floor to check the aesthetics of the layout, as well as the uniform arrangement of the pile (for velvet fabrics) or striations (for corduroy fabrics).
Verification before installation: Products should be carefully checked before installation. Stegu sp. z o.o. does not accept complaints related to the size and color of the products after installation.
Substrate preparation: The surface to which the product will be applied must be properly seasoned, load-bearing, stable, uniform, as well as even, dry and cleaned of any contaminants such as paint, release agents or grease.
Installation Instructions: Before installation, please read the instructions on the product packaging and adapt to the recommendations.
Color scheme vs. lighting: The “live” color perception of products may vary depending on:
- the source of light (natural / artificial),
- intensity and color of light (warm / neutral / cold),
- the angle of incidence of light on the product.
Colors in printed and electronic materials: Product colors shown on the website, social media and in catalogs are for reference only. We make every effort to faithfully reproduce the colors of our products, but the final perception may vary depending on the printing technique used and individual monitor settings.
We hope these tips will help you get the best results. Thank you for your trust and we look forward to accompanying you in the realization of your design visions.
